Pune Airport ranks first in India for passenger services with 4.98 out of 5 in quality survey

Pune Airport has secured the top spot in the country for the quality of facilities and services it offers passengers. In the Airport Service Quality survey conducted between July and September 2026, it scored 4.98 out of 5.

The survey used 31 parameters, and Pune Airport performed excellently on 30 of them. In passenger satisfaction, Pune Airport has thus edged past the other airports in the country.

The survey was carried out under the Airport Service Quality programme run jointly by the Airports Authority of India and Airports Council International. About 500 airports worldwide were covered, of which 16 were from India. Pune Airport scored the highest among them and ranked first in the country.

The survey assessed the various facilities available to passengers at airports. The services and management of each airport were judged on the 31 parameters. Pune Airport did well on 30 of them. The score of 4.98 out of 5 is being seen as a major achievement for the airport.

There was also a category called "Best Airport by Size", in which Pune Airport was included. It ranked first in this group too. The airport has shown its strength in the standard of passenger facilities, the quality of service and the overall passenger experience.

The result is good news for passengers travelling from Pune within India and abroad. The result was arrived at among all 16 Indian airports that took part in the survey.