Apple to replace iPhone Duo units with faulty inner display after crack complaints

Tech company Apple recently launched its first foldable iPhone, the iPhone Duo. As it is the company's first foldable iPhone, customers were keen to buy it. The device drew heavy discussion even before launch, and a distinct craze was visible after it went on sale.

Complaints about the phone are now piling up, however. Users have repeatedly complained about the screen. According to some reports, users have noticed a crack on the device's inner display. In some cases, users ran into trouble after opening the phone for the first time and using it for a short while. Videos of these complaints have gone viral on social media.

According to some reports, most of the problems appear at the point where the screen folds. This part of the device is called the central hinge. It is a crucial part because the screen folds at this spot each time it is opened and closed. Users are worried that the problem has surfaced in such an expensive iPhone Duo.

Apple has now acknowledged the problem. The company said issues have been seen in the inner display of some units of the recently launched iPhone Duo. It says that, for now, the problem has appeared in only a few devices. Even so, to give relief to such users, Apple has announced that it will replace faulty devices with new ones.

If the inner screen of your iPhone Duo shows a crack, or there is any other problem with the display, you should contact Apple Care as soon as possible. The company has advised affected users to get in touch for a replacement. However, the terms and eligibility for replacement will be decided by Apple Care.

In short, after screen complaints about the first foldable iPhone grew, Apple has accepted them and announced a decision to replace some affected devices. Apple Care will decide who gets a replacement. The company advises those whose phones have such a problem to contact it without delay.