Microsoft Outlook and Microsoft 365 services go down, users report email and login problems

Servers of Outlook, the email service of Microsoft, one of the world's largest software companies, and of Microsoft 365 suddenly went down. Users are facing problems sending and receiving email and logging in to their accounts.

The company said that connectivity in some regions has been affected because of certain technical reasons. Its team is trying to resolve the problem and restore normal service.

The problem in Outlook began at around 1 pm Eastern Time. Complaints rose sharply within a short time. More than 1 lakh complaints about Outlook were logged on a platform that tracks outages of online services. For Microsoft 365, more than 15,000 new users complained.

Microsoft has shared a post on the social media platform X about the matter. In the post, the company said its team is investigating. It was initially thought that the problem was limited to the United States, but the company later acknowledged that its impact could be worldwide. The company also made clear that the problem could affect Microsoft 365 connectivity for users in any region.

A post from the official Microsoft 365 Status account said that complaints from users in the US about difficulty accessing Exchange Online mailboxes through several connection methods were being investigated. More details can be found in the Microsoft 365 Admin Center under EX1550543.

Some users have also posted about the outage on social media. Amit Singh wrote that there is no faster way to bring employees around the world together than everyone rushing to X to check whether Outlook is down for everyone else too. He added that users should enjoy the sudden break until Microsoft brings the servers back up.

A user named Uday wrote that Friday had begun well for all teams. Outlook is down, Teams has problems and Microsoft 365 is struggling, so no one can communicate with anyone. He said to shut the laptop, enjoy the day and meet on Monday.