Late MEMU makes Bina passengers miss Kota-Indore Express at Rutiyai; refund sought
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The Bina-Rutiyai MEMU ran late on Friday, and hundreds of passengers missed their connecting train to Indore; they have asked for full refunds and a revised timetable.
The Bina-Rutiyai MEMU train (61611) ran late on Friday, affecting the onward journey of hundreds of passengers. The MEMU did not reach Rutiyai on time, so passengers could not catch the Kota-Indore Express (22983).
Passengers who had reserved tickets in advance suffered financial loss. The affected passengers have asked the railway manager to refund the full ticket amount.
Sunil Acharya has submitted a complaint to the railway administration over the missed connecting trains of many passengers and described their hardship. He has demanded that passengers whose connecting trains were missed because of the railway's delay be refunded the full price of their reserved tickets.
Acharya also asked who would compensate passengers for the loss caused by train delays, when the railways collects fines from passengers for travelling without a ticket or breaking rules. According to him, labourers, patients, students and salaried people are bearing the brunt of this problem.
The MEMU lets passengers from stations such as Mungaoli, Piprai, Ratwas, Ashoknagar, Shadhora and Pagara catch the Indore-bound train at Rutiyai. Passengers say the connecting train is missed whenever the MEMU arrives late. There is no other direct train from Rutiyai to Indore, which causes them considerable difficulty.
Affected passengers and local residents have asked the Railway Ministry and the divisional administration to change the timing of MEMU train 61611. They say the MEMU's schedule should be set in line with the Kota-Indore Express so that passengers have enough time to catch the connecting train. Passengers have also asked the railways to take steps to make up for the financial loss caused by the delay.
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