Indore Collector Rajeev Ranjan Meena directs time-bound disposal of 16 petitions at public hearing

Indore Collector Rajeev Ranjan Meena on Tuesday heard the problems and demands of people from different parts of the district at the public hearing. He directed officials of the departments concerned to dispose of the petitions received on a priority basis and within a time limit. In all, 16 petitions were received at the hearing.

Meena told the officials that the purpose of the public hearing is to find quick solutions to ordinary people's problems. Every petition should get effective action in accordance with the rules, he said. Cases in which action can be taken immediately should be settled at once. In cases that need coordination with other departments, the applicants should be given relief after talking to the departments concerned.

He also asked for regular review of pending petitions, and directed that senior officials be informed of the status of disposal.

The weekly hearing received petitions of many kinds. They included demands for benefits under the Pradhan Mantri Awas Yojana and the Sambal Yojana, action on encroachment on private land, removal of a liquor shop from the main gate of a primary and a middle school, and possession of agricultural land. There were also petitions seeking benefits under the Nal Jal drinking water scheme, a new house for a family whose home was affected by submergence, declaration of government land as a populated (abadi) area, and removal of encroachment from a public road. Other demands included a complaint that water is being released from the pond at Village Khedi in return for money, removal of an occupation from the petitioner's own land, and the making of a new ration card.

The Collector told all departmental officials to dispose of every petition within the set time limit and with full quality, so that no applicant has to make repeated rounds of offices for basic problems. He also said matters of public interest should be handled with sensitivity and that eligible beneficiaries should receive the benefits of the government's welfare schemes on time.

Akhilesh Kumar Jain, Chief Executive Officer of the Zila Panchayat, was also present at the hearing. He heard the applicants' problems in detail and gave field officials the necessary instructions on fair and lawful solutions. District officers of various departments were also present.